My husband and I had an awesome experience, we got the vehicle we wanted once we got there we left with our new dodge dart in about 2 hours. Everyone was so caring and made sure all of our needs were met. Our sales rep Randy was the best, if you are looking to get a new vehicle please ask for Randy L. he was amazing and took very great care of us and still is. Thank you Randy and all of the staff at Frank Boucher. We look forward to doing business with you in the future!!
I think the folks at Frank Boucher made the new car (in my case truck) buying experience as easy, simple, and painless as it can be. The sales rep James Walton was excellent. He was happy to address multiple questions over the phone, he gave a helpful orientation to the different features/functions of the vehicle when I arrived to purchase the vehicle, and he was very accommodating in taking a test drive and allowing me plenty of time to look over the vehicle. This was an out-of-state and over the phone purchase, and everything was exactly as described online. Also, they took care of the Illinois registration and plates right at the dealership and that was nice to have one less thing to worry about. Was completely satisfied with this purchase and would definitely recommend them to others.
The purchasing experience was completely favorable in all aspects. My salesman, William Helbing, was very professional and knowledgeable. He was patient with my indecision, and his helpful insights made my decision easier to make. The financing and paperwork part of the process was the quickest and most hassle free I have ever experienced in an auto purchase. Completely recommend.
We purchased our first Dodge Vehicle. Don B. was our salesman and he was kind and informative. He tried to move things along faster , however, there was only 1 finance man available. When we did finally meet w/ the finance person her was fast and very courteous.
"The experience has been absolutely excellent. Erik Knodle and Tom Hensen were exceptionally accommodating and well versed in your products. I can now officially report I am purchasing a VW Tiguan from Boucher in Janesville. I can truly say that I've never had such a positive experience before or had such a bend-over-backwards service. I'll be sending future customers your way for sure!"